FQA

ABOUT FLIGHTKICKZ
Established since 2011
We only have two official websites:
www.Flightkickz.CN and www.Flightkickz.com
The rest are scammers!!
Flightkickz.CN Only sell sneakers which are guaranteed to be 100% real material 1:1
Flightkickz.COM Only sell sneakers which are guaranteed to be 100% authentic


Our commitment to safe trading

We are in the sneaker business since 2011. We have built a steady and trusty relationship with every customer, as our customers are the top priority of our business. We greatly value the needs and suggestions of our customers. At our Live Chat Center, you will receive prompt and courteous service from our consultants, who will be at your service until you find the perfect products you like. Meanwhile, we provide automatic order tracking after service because serving our customers is the greatest concern of our business.


About quality of products


All our products are real shoes, the pictures on our sites are real photos of samples in our office. Due to the conditions of light and background, they might look a little different from what they really do in the real world. The item you will receive will be identical with the item shown on the picture. Each item is inspected before shipment to ensure the highest quality standards. Quality and good service is our primary priority.

We hope to give you 100% satisfaction while you shop at our store. We believe in liability, and we run our business based on good reputation and mutual benefits. All goods on our website are provided of high quality. We assure our customers of reliable quotations, prompt deliveries and stable supplies.We are constantly working to improve our products, services, and website to make your shopping experience better and better. We wish you a pleasant shopping!


Guaranteed Secure Transactions


Because our site utilizes some of the most sophisticated commercial security-guaranteed software, it is extremely unlikely that any personal information that you transmit to us will be disclosed. In any instance where you have discovered or suspected fraud, you need to contact your credit card companies immediately. That's our security guarantee. And for you, it means there is no risk when shopping at our store. We are trying our best to do best service for you here, we are your best choice!


FAQ about Flightkickz.CN/COM

Are you a reseller or wholesaler?
We are a wholesaler which have ourselves factory and original brand factories connection.

Why you get your shoes such early,they even didn’t release?
We got the shoes from factory workers directly. So we don't need to wait until the shoes released from retail store or website.

Do you have any stores or locations?
No, Flightkickz.cn is strictly an Internet retailer and we do not have any retail outlets or locations.

Where do you ship to?
We ship worldwide, expect Africa

How can I pay?
We accept credit card payment online, Western Union, Money Gram and Money transfer under line. For our VIP customers ,we also accept Paypal.

How much is shipping?
Shipping fee is 25 Dollars every pair. But if you choose western union or money gram payment, we will offer you a discount and free shipping.

Do you have a discount code?
$10 discount code use during checkout: Flightkickz

How long does shipping take?
Shipping 4-5 days via DHL express and is 5-8 days via EMS express.
NOTE:With the exception of weekends and Chinese observation holidays

How can I order?
Please create an account on our site. Follow the steps to checkout.

How do you package orders?
It is double boxed and bubble wrapped to make sure the shoes box and the shoes are protected.

How do I take advantage of the wholesale price?
If you place more than 3 orders in one transaction and pay thru western union or money gram we will offer you our wholesale price. But please contact us first and we will let you know the price after discount.

Do you provide QC pictures? *Yes, please comment in special instruction that you're requesting QC "Quality Check" pictures of the sneakers before shipment. We will send pictures to your email to confirm. Once confirmed by the buyer item(s) will ship out.*

Do you accept return?
Yes, we accept return and exchange ONLY on unworn items within 7 days after the item is received but please contact us first to provide you the return shipping address
NOTE: Buyer is responsible for shipping fee and the lost if the package got lost.

What happened if the package get seized in custom?"
We will offer 50% lost. You could choose pay us 50% price of the order to get another package resent out,or we will refund you 50%.


Social Media Outlet & Contact info:

Youtube
Tag Flightkickz and Flight Tiff

Instagram
Flight.kickz and Flightkickzreview

SnapChat
Flightkickz1


WeChat
Flightkickz

Email
Flightkickz@gmail.com

Skype
Sneakerheads.pro